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Job description

*** PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 30th OCT 2023***

***APPLICANTS MUST BE AVAILABLE FOR THE FIRST 12 WEEKS FOR TRAINING***

• CUSTOMER SERVICES (REMOTE WORKING - 100%)
• £22,000-£24,500 + 7.5% BONUS (PACKAGE UP TO £26,337)
• PERMANENT

Do you have telephone-based, Customer Service experience gained from working within a regulated environment, and are wanting an opportunity to work fully remote?

OR

Are you currently working within Financial Services and looking for a new challenge?

This could be the role for you!

Our client is seeking confident, empathetic communicators to join their rapidly expanding team. The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation. Your working day will be spent on the telephone talking to customers alongside a small amount of Administration

The ideal applicant will come from some form of Financial Services background and be used to working in a fast-paced and regulated environment.

What’s in it for you?!

Our client has recently implemented vast changes in all that they do. This has resulted in a hugely positive response in a recent employee satisfaction survey!

Some of their benefits include:

• Fully Remote working
• All I.T equipment supplied
• Full remote training
• Up to 7.5% annual bonus (Which was paid last year and on track again to be paid again this year)
• Frequent staff incentives which include high street vouchers
• Employee assistance and welfare programme
• Private healthcare
• Subsidized gym memberships
• Annual awards
• PROGRESSION!

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.

Job Types: Full-time, Permanent

Salary: £22,000.00-£26,337.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Gym membership
• Life insurance
• Private medical insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Experience:

• customer service: 1 year (required)

Work Location: Remote

Reference ID: LAP8876
Expected start date: 30/10/2023