Customer Services Assistant London, England
Page Personnel
Full Time
London, England
16 GBP HOURLY Today
Job description
- Excellent opportunity to work with one of the world's leading Universities
- Immediately starting opportunity
About Our Client
Our client is a world leading University based in Central London. They are looking for a Customer Service Assistant to work on a temporary basis with immediate effect.
Job Description
The role of Customer Service Assistant involves a variety of duties, including;
To be the first port of call for visitors and callers to Housing Services and to deal with them in a friendly and efficient manner ensuring that enquiries are dealt with promptly and professionally, directing complex enquiries as appropriate.
- To provide basic information about housing issues to current and prospective students, signposting or booking appointments as needed, in order that service users are informed about their options.
- To provide guidance to current and potential users of the Housing Database, and to process student and landlord registrations, ensuring that users are getting the most out of the database.
- To update and maintain advertisements on the Housing Database, and proactively liaising with landlords, to ensure that mandatory information is kept up to date, and making suggestions in order to improve the potential of advertisements.
- To assist in maintaining the office calendar, booking advice appointments for students and staff members, and confirming appointments in advance, to ensure that the Advisors' time is used efficiently.
The Successful Applicant
We are looking for candidates with a strong background in Customer Service, ideally with the following;1. A background in the Education Sector
2. Proven track record showing high levels of customer service in an office / commercial / education environment
3. A strong administrative background
4. Excellent written and verbal communication skills
What's on Offer
An excellent opportunity to work with one of the world's leading Universities.
Page Personnel
www.pagepersonnel.ch
Weybridge, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
