Customer Services Advisor(

Customer Services Advisor( Manchester, England

The University of Manchester
Full Time Manchester, England 23662 - 25285 GBP ANNUAL Today
Job description

  • Do you have experience of working in a busy retail or hospitality role?
  • Are you looking for a new challenge?
  • Ever thought about working in a library?

Maybe the thought of working in a library hasn’t occurred to you before, but if you are an outgoing team player who loves working with people, providing a friendly welcome and excellent customer service, then our Customer Service Team at The University of Manchester Library could be the opportunity for you! We work in a proactive, fast paced Customer Service environment, providing a front line service across several different sites, together with online customer interactions and we’re looking for people to join our team.

We are recruiting for the role of Customer Services Advisor, a 20 hour a week role requiring the working of a shift pattern.

You will offer a positive, effective welcome to our customers, both face-to-face and online, to proactively engage them with our services, listen to their needs, share your expertise and resolve any concerns quickly and seamlessly. Providing an effective contribution to our customer focused team, you will assist customers and colleagues alike, offering guidance and sharing knowledge. Drawing on your strong understanding of customer service you will be an ambassador for University and Library values and strategy. You will have the opportunity to develop specialisms in specific areas of our offer

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Debbie Allan

Email: [email protected]

General enquiries:

Email: [email protected]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Customer Services Advisor(
The University of Manchester

www.manchester.ac.uk
Manchester, United Kingdom
Nancy Rothwell
$500 million to $1 billion (USD)
10000+ Employees
Company - Public
Colleges & Universities
Education
1824
Related Jobs

All Related Listed jobs

Warehouse Team Manager - Ambient
Morrisons Northwich, England 23567 - 31153 GBP ANNUAL Today

They're responsible for driving results through their teams. Monitoring and driving KPIs and taking action to ensure they are all met on a daily and weekly

accountant
A&S (1992) Ltd. Hayes, England 28000 - 24940 GBP ANNUAL Today

About us

A&S (1992) Ltd. is a small business in Hayes. We are professional, agile and innovative.

Our work environment...

Asset Management Analyst
Starwood Capital Group London, England 50000 - 90000 GBP ANNUAL Today

Asset Management at Starwood is a very hands on investment role that covers all aspects of the real estate ownership life cycle, from the day of acquisition to

Class Teacher
Bath & North East Somerset Council Bath, England 28763 - 46567 GBP ANNUAL Today

The children, staff and governors are looking to appoint a full time class teacher on a permanent contract basis from 1st September 2023.

Head of Operational Excellence
AXA Partners Redhill, South West England, England Today

In a decentralised model where the countries are accountable for managing their Operations locally, in the midst of a huge digital/ automation transformation