Customer Services Advisor London, England
Job description
Position:
Full-time, Contact Centre, Housing, Income, Tenancy, Neighbourhoods.
1 Permanent & 1 Fixed Term Contract Position
Salary c.£ 27,000
Requirements:
The Customer Service Team at ISLINGTON & SHOREDITCH HOUSING are looking for a new addition to their very progressive team.
The ideal candidate would have “Lived Experience”, a can do attitude, be detail orientated and process driven, as well as be someone who is passionate about people and committed to providing excellent and tailored customer service.
Housing Experience is not a necessity for this role but Customer service experience is essential or some relevant transferable field of employment/study.
As part of the Customer Service Advisor role, you will also manage the reception area, carrying out reception duties, including welcoming and logging residents, service users and visitors to ISHA.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting – we need your help. Please do get in touch.
Other information:
Please note:
If you’re interested in this role, and you can provide proof of your eligibility to work in the UK, we’d love to hear from you.
- We are only able to accept applications from candidates who can provide proof of their eligibility to work in the UK.
How to make an application:
Please read the person specification and job description in the attached application pack.
To apply, please submit a letter, addressing the requirements of the job description and person specification and your motivation for applying, along with a CV.
CVs alone will not be considered.
The vacancy closes at noon on Friday 23 June 2023
Other information: Expected start date would be Monday 10 July 2023
Assessments will be held week commencing Monday 26th June 2023
