Customer Services Advisor

Customer Services Advisor Swadlincote, England

Derbyshire County Council
Full Time Swadlincote, England 24496 - 26845 GBP ANNUAL Today
Job description

Based at the Civic Offices in Swadlincote, with the potential for limited homeworking. Hours of work will be Monday, Tuesday, Thursday 8.45am-5pm, Wednesday 9.00am – 5pm and Friday 8.45am – 4.30pm but flexibility is essential.

As the first point of contact within the Council, you will deal with a wide range of enquiries from customers via all channels. Whilst being a confident and hard-working individual, you must also have the ability to work as part of a team in a pressurised environment, remaining calm at all times. Excellent customer service and organisational skills are therefore essential for this role.

A working knowledge of council tax and/or housing benefits is desirable but not essential as full training will be provided.

Should you wish to discuss this role informally, please contact Customer Liaison & Support Managers, Tracey Hoogendyk on 01283 595879 or Mandy Simms on 01283 595733.

Provisional Interview Date: Week commencing 21 June 2023.

Customer Services Advisor
Derbyshire County Council

www.derbyshire.gov.uk
Matlock, United Kingdom
Dave Wilcox
Unknown / Non-Applicable
501 to 1000 Employees
Company - Public
National Services & Agencies
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