Customer Service Training Coordinator Milton Keynes, England
BSI
Full Time
Milton Keynes, England
24500 GBP ANNUAL Today
Job description
Great that you're thinking about a career with BSI!
Job Title: Customer Service Coordinator
Location: Milton Keynes
Job Type: Permanent, Full-Time
Salary: £24,500 + Excellent Benefits
Do you believe the world deserves excellence?
As the leading global business standards company BSI helps 86,000 clients worldwide to improve their businesses. We work with thousands of organisations which range from the world’s largest most successful brands to small local businesses.
What are you looking for?
Do you enjoy providing an excellent client experience by providing administrative support? Due to a huge period of growth within BSI, we're looking for a Customer Service - Training Coordinator to join our Training Operations team.
The Customer Service - Training Coordinator will be responsible for:
- Administration of our training systems
- Responding to incoming queries both via the phone and email
- Assisting delegates with queries on numerous digital platforms
- Issuing eLearning content and certificates for those who have completed training
- Undertake an active role in projects with the opportunity to lead in some
To be successful in the role, you should possess the following:
- Experience working in a training environment preferred
- Experience using a CRM
- Understanding of eLearning and digital training
- Excellent organisational skills
- Strong written and verbal communication skills
- Be proactive, flexible, and a positive willing to learn attitude
What we offer:
BSI offers a competitive salary, incentive bonus, company car (for specific roles), ongoing training and development, private medical and dental insurance, a company-matched pension scheme and twenty-seven (27) days annual leave plus Bank Holidays with the option to buy additional days.
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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
BSI
www.bsigroup.com
Chiswick, United Kingdom
Susan Taylor Martin
$500 million to $1 billion (USD)
5001 to 10000 Employees
Company - Private
Business Consulting
1901
