Customer Service/Sales Assistant London, England
Job description
About us
The Gallery SW3 is a boutique business in chelsea london.
Our goal is Londons finest lifestyle photography & fashion studio Step inside our immersion area and prepare to relax. Our open space will help you reach your place of peace experiencing your face treatment beauty and makeup tips. At our Kings Road Studio, we work with some of London’s most desirable and passionate make-up artists, hairstylists and fashion photographers to create beautiful imagery. Our extensive client portfolio includes many high-profile people from entertainment, television, sport and business. Individual satisfaction is an essential part of our success. Whether you want to create a stunning portfolio or gorgeous collection of keepsake images, The Gallery SW3 can cater to your needs..
We are currently seeking a Customer Service Representative with a passion for supporting customers and strong work ethic. The successful candidate will have excellent customer service skills and a demonstrated ability to remain calm in stressful situations. The ideal candidate will have outstanding organizational and time-management skills and the ability to work independently. We're looking for a candidate who is comfortable with technology, is able to meet deadlines, and who has the desire to grow professionally in this exciting environment.
Responsibilities:
- Answer customer's questions.
- Complete transactions using computer systems and devices.
- Handle customer concerns and complaints.
- Provide customer service in a straightforward, straight-forward manner.
- Stay calm and polite during stressful situations.
- Use interpersonal skills to resolve conflicts.
- Work in fast-paced environment.
Job Types: Full-time, Part-time, Freelance
Part-time hours: 40 per week
Salary: £28,000.00-£60,000.00 per year
Benefits:
- Company pension
- Flexitime
- Language training provided
- Referral programme
- Work from home
Flexible Language Requirement:
- English not required
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- chelsea london: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (required)
- Customer Service: 1 year (required)
Work Location: In person
Reference ID: Managing coordinator
Expected start date: 03/07/2023
