Customer Service Representative

Customer Service Representative Barry, Wales

Vale of Glamorgan Council
Full Time Barry, Wales 21575 - 22369 GBP ANNUAL Today
Job description

About us


Contact OneVale are inviting applications for Customer Service Advisors for up to 12 months to join our busy contact centre in Barry. This is a fantastic opportunity to join our established team, handling varied enquiries which span many different service areas within the council. We are looking for motivated team members who thrive in providing exceptional customer service in a varied and fast moving environment!


About the role


Pay Details: Grade 4, SCP 5 - 7 , £21,575 - £22,369

Days / Hours per Week: Monday to Friday 37 hours per week

Main Place of Work: Contact One Vale

Description:

Contact OneVale is a first point of contact for all Council wide services to the public and other customers of the Vale of Glamorgan. Our teams provide information, advice, signposting and referral for further assessment across a range of communication channels, principally by telephone and email.


About you


You will need:

  • Previous experience in a call centre/customer service environment
  • Good computer skills
  • Excellent communication skills
  • The ability to record information accurately
  • Willingness to work as part of a busy team


Additional information


DBS Check Required: None

Please see attached job description / person specification for further information.


Job Reference: RES00335

Customer Service Representative
Vale of Glamorgan Council

www.valeofglamorgan.gov.uk
Barry, United Kingdom
Neil Moore
$25 to $50 million (USD)
501 to 1000 Employees
Government
Regional Agencies
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