Customer Service Representative Leeds, England
Job description
Barista/Customer Service
Barista Recruitment
Date posted: 18/08/21
Full time
Starbucks (Soul Coffee House (East) Limited)
Do you have a passion for coffee and customer service? Are you looking for a fun filled role that will enhance your career and provide you with excellent training? We have an exciting opportunity for Barista’s to join our Starbucks team on Briggate.
Our Baristas really are the face of Starbucks. They are an important part of our customers' day and experts in handcrafting delicious, perfect beverages. Connecting and creating the moments that make a difference in each person's day following our core values - "to inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time." We offer significant training and support so if you have never made a coffee, don't worry as we will train you on all aspects of the job.
You will not only be joining the Starbucks family but the Soul Foods family. Soul Foods Group of Companies is a family-owned business, established in the UK but now with an established portfolio in Canada, comprising of three global brands, KFC, Starbucks, and Taco Bell, totalling over 350 Restaurants.
Our Mission is, ‘To make a difference to people’s lives, their opportunities and their communities through great tasting food and coffee’.
Barista main duties include:
· Working as a team to ensure a world class customer experience.
· Offering add on sales.
· Providing a cheerful and helpful manner while greeting customers and preparing customer orders.
· Cash handling.
· Executing store operations including promotional activity and cleanliness.
You must have the drive, passion and a natural energy to deliver a fabulous customer service experience and consistent product every time! Passionate, friendly, flexible, and reliable - if you love delivering great service then this is the right role for you!
You will receive:
· Pay in line with NMW/NLW.
· A passionate and fun team environment.
· Fantastic training and development opportunities - coffee education!
· Nationally accredited Apprenticeship (Criteria based).
· Discounts on food and beverages of 50%
· Free bag of coffee every week.
· Join an established, successful and growing franchise.
· Opportunities across multiple existing high-profile brands with many more to come!
· And employee of the Quarter scheme!
Successful candidates must have the right to work in the UK.
Job Types: Full-time, Part-time, Contract, Permanent
Contract length: 44 months
Part-time hours: 16-40 per week
Salary: £8.00-£11.21 per hour
Benefits:
- Discounted or free food
- Employee discount
- Store discount
- Wellness programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Enhanced cleaning in both partner and customer areas. Your choice whether you wear a face covering in line with government guidelines.
Experience:
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
