Customer Service Representative

Customer Service Representative Bradford, Yorkshire and the Humber, England

Sky Recruitment Solutions
Full Time Bradford, Yorkshire and the Humber, England 11.84 GBP HOURLY Today
Job description

Sky Recruitment Solutions have a fantastic new job opportunity for a Customer Service Representative to start immediately at manufacturing facility based in Bradford , BD4 area.

Our client manufacture, process and distribute glass in the UK under their brand name, using the most advanced glass and coating technology. They offer a wide range of innovative flat glass solutions for the construction industry, including the patented structural glazing system. They also manufacture and supply products for non-building related applications such as digital signage and display.

The role requires the following responsibilities & duties:

  • To deal with customer requests and enquiries promptly, efficiently, and professionally to provide excellent levels of customer service and satisfaction.
  • To handle customer complaints professionally and in accordance with company procedure to bring about a prompt resolution.
  • To ensure all orders, requests and appropriate documentation are processed efficiently and accurately to ensure we complete within the agreed time scales and minimise cost of quality.
  • To work with and liaise with team members and departments to ensure orders and requests are fulfilled as agreed on time in full in a cost-effective manner.
  • Monitor Customer ordering patterns & liaise with members of the Team
  • To be proactive in developing sales relationships directly with customers, in order to grow sales and seek new opportunities, with existing and new customers for both new and existing products.
  • To work with and support the Commercial team to help achieve planned volume and profit contribution targets.
  • To work closely with the Credit Control function of the business to assist within the Customer Service team to help Deliver Accounts receivables KPI’s
  • To play an active role in the process of achieving best practice in Customer Service standards at the site to ensure the branch achieves the required customer satisfaction target of IIC 3 star status by FY18
  • Engage all Customer Service team in Branch Site improvement Plan to improve site performance
  • Ensure Customer service team are fully engaged & implementing Best in Glass for Customer to meet our targets of being judged Best in Glass by Customer, Our Team & our Shareholder.

Candidate Requirements:

  • Previous Customer service experience.
  • Previous Administrator experience.
  • Computer literate
  • Punctual & reliable

**** DRUG AND ALCOHOL TEST WILL BE REQUIRED BY THE CLIENT BEFORE CANDIDATE WILL BE ACCEPTED FOR THE ROLE****

Shifts -

Monday - Friday 8am - 4pm

Salary - £11.84

This is a Temporary position with possibility that there will be a permanent contract opportunity.

If you think the job is a good fit for you , Please apply through indeed or through the link to our site below:

https://skyrecruitmentsolutions.co.uk/jobs-all/customer-service-representative-2/

Job Types: Full-time, Temporary contract

Salary: £11.84 per hour

Benefits:

  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Bradford, BD4: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you confident you will pass the Drug & Alcohol test?

Experience:

  • Administrative: 1 year (required)
  • Sales: 1 year (preferred)

Work Location: In person

Customer Service Representative
Sky Recruitment Solutions

www.skyrecruitmentsolutions.co.uk
Ripley, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Unknown
Related Jobs

All Related Listed jobs

HR Administrator (HOMEBASED)
RSK Group Remote 22000 GBP ANNUAL Today

A flexible benefits programme including the option to buy additional holidays and private health care, electric car scheme. C22,000 dependent on experience.

Senior Care Assistant
Seven Resourcing West Midlands 12.31 GBP HOURLY Today

Travel: Clean UK driving license with the ability to commute to and from work independently. You are required to have Level 2 in Health and Social Care or

Cleaning Operative
Barton Peveril Sixth Form College Eastleigh Today

JOB PURPOSE:                

...

Server/Waiter/Waitress
Bella Italia Center Parcs Sherwood Newark on Trent, England 9.6 - 10.94 GBP HOURLY Today

Salary Finance- access to savings and loans. We Care program including: 24/7 virtual GP, second medical opinion, mental health support and counselling, Get Fit

Sales Colleague
Currys Peterborough, England Today

Connecting customers and products and guiding the decisions that get them there, securing the sale delivers great reward. Product discounts on the latest tech.