Customer Service Representative Newcastle upon Tyne, England
PAD London
Full Time
Newcastle upon Tyne, England
22500 - 23500 GBP ANNUAL Today
Job description
About us
PAD London is a small business in Newcastle. We are professional, inclusive and engaging.
Our work environment includes:
- Growth opportunities
We are seeking experienced, enthusiastic and motivated individuals to join our team as Customer Service Representatives. A successful candidate will have strong problem solving and communication skills as well as an ability to work as part of a team. The ideal candidate will be reliable and self-motivated, but also possesses great interpersonal skills.
Responsibilities:
- Listen to customers' requests and answer their questions.
- Deal with complaints.
- Set up appointments for products and services.
- Arrange for payment for products and services.
- Establish rapport with customers.
- Be able to deal with difficult situations calmly and tactfully.
- Handle emergency situations such as system failures, power outages, or telephone line trouble.
Job Type: Full-time
Salary: £22,500.00-£23,500.00 per year
Benefits:
- Company events
- Employee mentoring programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Work Location: One location
