Customer Service Representative Belfast, Northern Ireland
Majestic LDN
Full Time
Belfast, Northern Ireland
23500 - 23750 GBP ANNUAL Today
Job description
Job Location: Belfast
*THIS IS A FULL TIME ROLE*
Are you looking to advance your career while helping others and making a real difference in the world? We are seeking a Customer Service Representative to join our growing team. The successful candidate for this position will be responsible for responding to customer enquiries and providing information on product features. Our company is looking for individuals who are capable of working well under pressure, enjoy learning new technologies and have strong communication skills.
Responsibilities:
- Maintain a positive and helpful disposition while dealing with upset customers.
- Demonstrate excellent customer service skills to all internal and external customers and colleagues.
- Adhere to the company's values, mission statement, and established procedures; Identify problems, provide solutions, and work with the team to address customer issues.
- Analyse qualitative and quantitative information.,.
- Communicate with customers via email, telephone, or in person.
- Execute all regulatory compliance responsibilities for the company, including but not limited to privacy regulations.,.
- Work under pressure to meet deadlines.
Job Type: Full-time
Salary: £23,500.00-£23,750.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Work Location: In person
