Customer Service Representative

Customer Service Representative Belfast, Northern Ireland

Majestic LDN
Full Time Belfast, Northern Ireland 23000 - 25000 GBP ANNUAL Today
Job description

Are you looking to advance your career while helping others and making a real difference in the world? We are seeking a Customer Service Representative to join our growing team. The successful candidate for this position will be responsible for responding to customer enquiries and providing information on product features. Our company is looking for individuals who are capable of working well under pressure, enjoy learning new technologies and have strong communication skills.

Responsibilities:

  • Maintain a positive and helpful disposition while dealing with upset customers.
  • Demonstrate excellent customer service skills to all internal and external customers and colleagues.
  • Adhere to the company's values, mission statement, and established procedures; Identify problems, provide solutions, and work with the team to address customer issues.
  • Analyse qualitative and quantitative information.,.
  • Communicate with customers via email, telephone, or in person.
  • Execute all regulatory compliance responsibilities for the company, including but not limited to privacy regulations.,.
  • Work under pressure to meet deadlines.

Job Type: Full-time

Salary: £23,000.00-£25,000.00 per year

Benefits:

  • Company events
  • Free parking
  • On-site parking
  • Transport links

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Customer Service Representative
Majestic LDN

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