Customer Service Representative Watford, East of England, England
Lemon Events
Full Time
Watford, East of England, England
26000 - 31000 GBP ANNUAL Today
Job description
About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a genuine dedication to customer satisfaction. This position requires a lot of independent thinking and time management skills, as well as a strong computer knowledge. Our ideal candidate has the ability to work in a fast-paced environment and will be able to remain calm under pressure.
Responsibilities:
- Help customers with their enquiries in order to create an optimal experience.
- Be friendly, helpful, and courteous to all customers at all times.
- Be dependable and reliable when dealing with customers.
- Maintain a high level of professionalism in manner and appearance at all times.
- Communicate clearly and effectively in both written and oral form.
- Read, write, and speak English fluently.
- Have a basic mastery of computer programs.
- Knowledge of the customer service software system is beneficial but not necessary; knowledge of customer service best practices and procedures is a must.
Job Types: Full-time, Permanent
Salary: £26,000.00-£31,000.00 per year
Benefits:
- Childcare
- Company events
- Company pension
- Employee discount
- Flexitime
- Gym membership
- On-site parking
- Profit sharing
- Store discount
- Wellness programme
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location: One location
