Customer Service Representative

Customer Service Representative Watford, East of England, England

Lemon Events
Full Time Watford, East of England, England 26000 - 31000 GBP ANNUAL Today
Job description

About us

We are professional and agile.

Our work environment includes:

  • Modern office setting
  • Food provided

We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a genuine dedication to customer satisfaction. This position requires a lot of independent thinking and time management skills, as well as a strong computer knowledge. Our ideal candidate has the ability to work in a fast-paced environment and will be able to remain calm under pressure.

Responsibilities:

  • Help customers with their enquiries in order to create an optimal experience.
  • Be friendly, helpful, and courteous to all customers at all times.
  • Be dependable and reliable when dealing with customers.
  • Maintain a high level of professionalism in manner and appearance at all times.
  • Communicate clearly and effectively in both written and oral form.
  • Read, write, and speak English fluently.
  • Have a basic mastery of computer programs.
  • Knowledge of the customer service software system is beneficial but not necessary; knowledge of customer service best practices and procedures is a must.

Job Types: Full-time, Permanent

Salary: £26,000.00-£31,000.00 per year

Benefits:

  • Childcare
  • Company events
  • Company pension
  • Employee discount
  • Flexitime
  • Gym membership
  • On-site parking
  • Profit sharing
  • Store discount
  • Wellness programme

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Work Location: One location

Customer Service Representative
Lemon Events

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