Customer Service Representative

Customer Service Representative Bradford, Yorkshire and the Humber, England

Eccleshill Dental Practice
Full Time Bradford, Yorkshire and the Humber, England 4.81 - 9.5 GBP HOURLY Today
Job description

Due to the success and expansion of Eccleshill Dental Practise we are looking to recruit a new apprentice to join the team! Eccleshill Dental is a newly renovated, well-established practice on the Leeds/Bradford boarder (BD10) - with a remarkable 5* Google rating.

We are looking for a bubbly and outgoing individual to help assist the front of house team with the day to day running of the practise.

The job role includes:

Dealing with patient enquiries in person, via email and telephone.

Maintain the upkeep of the reception/office areas

Booking and rescheduling appointments as needed.

Maintaining/ updating patients details and records.

Collecting payments as needed.

Performing general admin duties such as tidying, filing/scanning etc.

Desired skills

Excellent organisational skills

Ability to multitask within a busy environment

Basic IT skills including Excel/Microsoft

Good customer service and communication skills

Personal qualities

Extremely professional, polite and friendly

Enthusiastic with a great work ethic

Well presented

A great team player

Ability to offer a warm/approachable manner

No certificated qualifications are necessary apart from GSCE Maths/English Grace C -Equivalent or above. Reception/Admin experience is desirable.

We will offer the successful candidate;

  • Monday to Friday (No weekend work)
  • 1 hour lunch break
  • Career development and regular appraisals
  • Regular social/team events
  • Supportive team structure with training provided
  • Employer Contributory Pension
  • Uniform is provided

Job Type: Full-time

Salary: £4.81-£9.50 per hour

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount

Schedule:

  • 10 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Bradford, BD10 0ED: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Are you willing to work a 12 hour shift on a Wednesday or Thursday?

Work Location: In person

Customer Service Representative
Eccleshill Dental Practice

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