Customer Service Representative

Customer Service Representative Newbury, England

Aligra
Full Time Newbury, England 33000 GBP ANNUAL Today
Job description

We are now hiring Customer Service Representative for our busy automotive client based in Newbury. This is a full-time, temp-to-perm position.

The right candidate will be required to work within the Order Management team and be responsible for managing the order to delivery process effectively, ensuring on time delivery is achieved.

Schedule:

  • 08:30am to 17:00pm Monday to Thursday
  • 08:30am to 13:00pm Friday

Pay:

  • Circa £33,000 per annum

Duties include but are not limited to:

  • Entry of orders onto the order management system.
  • Confirming orders and keeping customers informed of progress as appropriate.
  • Liaise closely with Planning to ensure customer orders are prioritised and progressed appropriately
  • Proactively inform customers of order / shipment discrepancies.
  • Build and maintain effective working relationships with key customers to constantly improve information flow.
  • Maintain accurate and up to date customer profiles.
  • Work with other members of the Supply Chain function to identify issues, propose solutions and take part in projects to improve operational efficiency.

Requirements:

  • Educated to GCSE level – 4 grades C or above including English and Maths
  • European language skills are advantageous.
  • Good working knowledge and experience of using Order management systems.
  • Experience of delivering results through cross-functional working.
  • Competent IT Skills.
  • Inter-personal skills including excellent communication skills.
  • Excellent telephone manner.
  • Knowledge of a Customer Service environment ideally within Automotive.
  • Self motivated.
  • Flexible approach to work.

If you are interested in this position, please apply today with the chance to start immediately or contact our Newbury branch on 01635 937 777 for further information.

Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors.

Job Types: Full-time, Permanent, Temp to perm

Salary: Up to £33,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location: One location

Reference ID: NEW-CSRN

Customer Service Representative
Aligra

https://aligra.co.uk/
Swindon, United Kingdom
Mark Neilson
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Staffing, Recruitment & Subcontracting
2007
Related Jobs

All Related Listed jobs

FLT Driver
Ardagh Group Doncaster, England 17.9 GBP HOURLY Today

To operate forklift trucks to transport finished products and packaging in a safe & controlled manner, ensuring there is no damage to the materials.

Packing Operative
Careermakers Skelmersdale Today

CareerMakers Recruitment are currently looking for Packing Operatives in Skelmersdale, WN8.Duties will include:Packing large itemsSome heavy lifting maybe involvedLabellingMaybe required to assist...

Education support workers and tutors
Educla Ltd Cumbria 13 - 17 GBP HOURLY Today

To be successful in this role you will have prior experience of delivering Functional Skills, be innovative in your approach to teaching and have some

receptionist
Bosuns Assets & Operations LLC Grasonville, MD Today

Description:

Receptionist at OneWater stores are passionate about delighting customers and supporting the Sales Team in order to exceed their...

Door and Luggage Attendant
Virgin Hotels Glasgow Glasgow, Scotland 22000 GBP ANNUAL Today

Ability to communicate in English clearly and pleasantly with guests, management/co-workers, both in person and on the telephone.