Customer Service Officer - Special Collections London, England
Job description
Job reference: 002306
Salary: £28,562 - £33,561 per annum
Closing date: 01/05/2023
Department: Senate House Library
Location: London Senate House
Employment type: Fixed Term
Sub-Department: Customer Services and User Experience
Hours Per Week: 35
The University of London
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.
We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
The Role
Senate House Library is the central library for the University of London, and one of the home libraries for the School of Advanced Study, specialising in Arts, Humanities and Social Science Research Collections and Special Collections. The library is seeking to recruit one Customer Services Officer to be based within the Special Collections team and work alongside the main customer services team within Senate House Library. The successful candidate will be part of the launch of a brand new ‘Virtual Reading Room’ service, giving our remote users access to some of our most fascinating special collections material from anywhere in the world.
For a full role profile, please refer to the job description below.
Further information
To be considered for this opportunity, please submit your application and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at midnight on 1st of May 2023
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.
Pursuing excellence in education and equal opportunities.
www.london.ac.uk
