Customer Service Manager London, England
Magna Packaging
Full Time
London, England
45000 - 67500 GBP ANNUAL Today
Job description
Magna Packaging are seeking a new Customer Service Manager to head up our Customer Service team.
We are looking for care, creativity, intuition and common sense.
Responsibilities:
- develop customer service policies
- lead a team of customer service staff
- handle complex questions and complaints
- manage budgets of up to £1,000,000
- make sure staff follow rules on customer data
- develop quality control procedures
- help to recruit, train and assess new staff
- keep up to date with customer service developments
Please send us your CV. Interviews will be held December & January
Immediate start for the right candidate
Job Type: Full-time
Salary: £45,000.00-£67,500.00 per year
Benefits:
- Company pension
- Flexitime
- Referral programme
- Work from home
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 3 years (preferred)
- Customer Service: 4 years (preferred)
Work Location: Hybrid remote in London
