customer service manager

customer service manager Milton Keynes, England

Discover Tyres and Autocare
Full Time Milton Keynes, England 26500 - 24600 GBP ANNUAL Today
Job description

Job holders in this unit group plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and supervise customer service occupations.

Tasks required by this job include:

· develops and implements policies and procedures to deal effectively with customer requirements and complaints;

· co-ordinates and controls the work of those within customer services departments;

· discusses customer responses with other managers with a view to improving the product or service provided;

· plans and co-ordinates the operations of help and advisory services to provide support for customers and users.

Job Type: Full-time

Salary: £24,600.00-£26,500.00 per year

Benefits:

  • Language training provided

Flexible Language Requirement:

  • English not required

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Milton Keynes, MK3 5NA: reliably commute or plan to relocate before starting work (required)

Work Location: In person

customer service manager
Discover Tyres and Autocare

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