customer service manager Milton Keynes, England
Job description
Job holders in this unit group plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and supervise customer service occupations.
Tasks required by this job include:
· develops and implements policies and procedures to deal effectively with customer requirements and complaints;
· co-ordinates and controls the work of those within customer services departments;
· discusses customer responses with other managers with a view to improving the product or service provided;
· plans and co-ordinates the operations of help and advisory services to provide support for customers and users.
Job Type: Full-time
Salary: £24,600.00-£26,500.00 per year
Benefits:
- Language training provided
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Milton Keynes, MK3 5NA: reliably commute or plan to relocate before starting work (required)
Work Location: In person
