Customer Service Executive Bradford, Yorkshire and the Humber, England
Xcel Recruitment
Full Time
Bradford, Yorkshire and the Humber, England
21000 - 23000 GBP ANNUAL Today
Job description
Ref: GH-1931
Location Bradford
Salary: Negotiable
It’s a newly created role in their sea freight department with a focus on building customer relationships and managing customer communication.
- Manage and update the portal along with any customer reports
- Tracking vessels and updating multi-freight, keeping customers up to date with any changes
- Manage Demurrage and Detention keeping customers informed
- Manage job costings ensuring the correct rates are applied and new rate cards are issued as the rates change
- Weekly customer calls checking on any upcoming bookings, unresolved issues or queries keeping their finger on the pulse of the customer base updating the one liner report
- Looking for opportunities to grow the existing customer base
Xcel Recruitment
www.xcelrecruit.co.uk
Woodham Ferrers, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
