Job description
Fixed term until end of August, minimum 20 hours per week
THE POST – Customer Service Assistant
We have a fantastic opportunity to join our existing teams at either our Paisley or Ayr campus as a Customer Service Assistant.
Due to increased levels of business over the summer months, we are looking for additional team members to help us fulfil the additional requirements. Positions will be available from late May/early June until the end of August.
Over this period, you could be working across one of our catering outlets, looking after guests during our busy graduation week, or serving our visiting international summer school students.
Duties will include serving customers, making sure we are well stocked and presented, plus ensuring standards of cleanliness are maintained.
Ideal candidates will enjoy working in a customer service led environment. Previous experience working in a busy customer service orientated catering or retail environment is desired, but full training will be provided.
ABOUT US
UWS was named Higher Educational Institution of the Year in The Herald Higher Education Awards 2022 and is officially ranked by Times Higher Education in the top 600 universities worldwide (2022 World University Rankings) as well as in the top 150 universities worldwide under 50 years old (2022 Young University Rankings). University of the West of Scotland is one of Scotland’s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.
With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.
Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. Find out more about our Professional Services teams.
We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:
- 24 days of annual leave with an additional 12 University/Public Holidays pro rata depending on hours worked
- No split shifts
- Operating predominantly day time shifts across a Monday to Friday shift pattern with some additional evening and weekend work by arrangement
- Opportunities to earn overtime on an ad hoc basis by supporting events and other commercial activity
- Employee discount scheme across 3,500 retailers
- Fitness facilities across our campuses
- Free gym membership
- Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
- Professional, career and research development opportunities.
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