Job description
Customer Service Assistant
Required at:
Thrive Childcare and Education
You will be our first point of contact for parents/carers enquiring about a nursery place at any of our nurseries across the UK. With a high level of customer service you will support enquiries in their search for childcare. Providing parents/carers with the information they need, arranging appointments to view our sites and supporting enquiries to progress and book a place.
Choosing childcare is a huge decision for any parent/carer to make and it would be your role to ensure you guide them through this process with a caring and supportive approach.
You will also be responsible for providing administrative support and supporting the Sales and Marketing team with ongoing campaigns.
What do we offer?
- Cash helath plan
- Free Face-to-Face counselling sessions and access to a wellbeing app
- High street and gym member discounts
- Generous salary
- Birthday holiday
And it doesn’t stop there…
Well, we are growing fast so there are plenty of opportunities for you to branch out into other roles, through promotion and growth. Whatever your goal is, your future is bright at Thrive as we will help you get there with the right training, great support and a team that will encourage and be with you every step of your journey as you THRIVE with us!
For more information, please email [email protected]
Children first everytime | Deliver everyday with passion | Be a positive role model | Teamwork