Customer Service Assistant Tillicoultry, Scotland
Job description
As a Team Member at SHOP SMART SUPERSTORE, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store deli and patisserie for the day or finishing at 10pm on others to close the store and ensure the store is ready for another day of customers, you'll keep moving and keep business booming. Every day is different, so you won't just be working deliveries or working on the till; you'll be doing all of it and more. It's your hard work that puts food onto dinner tables and keeps our customers coming back. Our Team Members work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You'll be part of a close-knit team who will soon become friends. Shifts include the weekends.
If you love keeping busy and want to do a job that matters, find out more below and apply for a career at SHOP SMART SUPERSTORE. As part of your application, you will be asked to submit your CV and Covering letter, partake in a face to face interview. If everything goes well, someone from the recruitment team will get in touch to chat about your application over the phone and following this you may be invited to face to face interview.
What you'll do
- Unpack stock as deliveries arrive in store.
- Ensure stock is available in correct areas of store.
- Providing excellent customer service on the tills.
- Help our customers with any questions or queries, and locate items around the store
- Ensure the deli, patisserie and desserts parlour stays topped up by baking fresh goods.
- Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for our customers Merchandising and maintaining our aisles of products.
- Keeping the shop clean and tidy.
- Packing grocery and food to go deliveries for customers using our online shop.
- Flexible to cover holidays and sickness
What you'll need
Some experience of working in a fast-paced environment
Must be available for set shift patterns
The ability to react positively to changing priorities
The initiative to identify tasks that need to be completed
The drive to work hard and contribute to the success of your store
A friendly communication style with your team and customers
Experience in providing excellent customer service
Must wear uniform according to Health and Safety Standards
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Post Office experience preferences
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £10.50 per hour
Job Types: Permanent, Part-time
Benefits:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Tillicoultry, FK13 6DS: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
