Customer Service Assistant London, England
Job description
Customer Service Assistant
SEA LIFE London; County Hall, Westminster Bridge Rd
London, GREATER LONDON, SE1 7PB
United Kingdom
Are you looking for a seasonal job that’s full of FUN? Fancy working where sea turtles and cheeky penguins watch on as you go about your daily work at SEA LIFE London Aquarium.
Working here feels pretty unique and our commercial team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best, is guest focused, and isn't afraid to swim upstream!
What we are looking for
- You'll have loads of experience working in a customer facing environment
- Retail and Admissions experience (desirable, but training given)
- Friendly and hard-working with a "can do" demeanour
- Fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills
- Full availability including weekends and bank holidays
In these varied roles you may be the first point of contact for our guests, offering a warm welcome, whether selling a memento of our guests amazing experience or supporting them to stock up on SEA LIFE related goodies, answering any questions guests may have and acting as a sales representative.
You’ll go out of your way to ensure our guests have a fun, educational and exciting visit. You could find yourself helping customers at any point throughout the attraction!
These are seasonal, part-time positions. Flexibility is needed as you will be working weekends and bank holidays.
What’s in it for you
Alongside becoming an expert in spreading happiness, you’ll also receive:
- An hourly rate of £11.20 paid fortnightly
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.
