Customer Service Assistant

Customer Service Assistant Garforth, England

Leeds Building Society
Full Time Garforth, England 22000 GBP ANNUAL Today
Job description

  • Branch/Department:
    Garforth
  • Location:
    Garforth
  • Contract Type:
    Fixed Term Contract
  • Salary:
    £22,000
  • Vacancy Working Pattern:
    Mon- FRI 9-5 - 1 hour lunch Sats - 1st of each month, plus April - 13 in total
  • Hours per week:
    35

Looking for a Customer Service role with an award-winning business that cares about its colleagues and customers?

We're recruiting Customer Service Assistants to join in our success.

Branch working hours

Our Branch working hours are Monday to Friday 9am-5pm and you'll work additional Saturdays on a rota basis in line with branch opening hours.

What do we offer you?

Our colleagues are at the heart of everything we do and we're extremely proud of our three-star Best Companies accreditation in 2022, which is the highest rating and recognises our ‘world-class' levels of engagement.

We offer a competitive rewards package which includes a generous colleague bonus, matched pension contributions, holiday purchase scheme, development opportunities and volunteering days. Our friendly, supportive culture will help you be the best you can be now and in the future.

What will I be doing?

You'll be a friendly face when customers come into branch, assisting with all branch based products and services. You will open savings accounts for those who are looking to invest for a fixed term or save for an important event. You'll make follow up calls and take incoming calls to customers to discuss available products and services. You will complete daily admin tasks such as booking appointments, scanning, letter writing, incoming post and ensuring that customer records are accurate and up to date.

There are further opportunities to gain financial qualifications or achieve accreditation where it's needed to carry out the role.

Do you have what it takes to be a Customer Service Assistant?

  • Experience of working with customers delivering exceptional service
  • Strong attention to detail with a good level of numeracy to conduct accurate cash transactions
  • Resilient and able to handle challenging customer situations
  • A passion and drive to achieve good customer outcomes
  • Previous experience working with Microsoft Office or in-house computer packages
  • Ideally educated to GCSE level including Maths and English

Want to join the team?

Click “Please Apply” below.

Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please contact us.

Customer Service Assistant
Leeds Building Society

www.leedsbuildingsociety.co.uk
Leeds, United Kingdom
Richard Fearon
$100 to $500 million (USD)
501 to 1000 Employees
Company - Private
Banking & Lending
Finance
1875
Related Jobs

All Related Listed jobs

New Homes Sales Executive
Clarion Housing Group York, England 28124 - 33322 GBP ANNUAL Today

Our business plan is supported by a raft of commercial activities, including our new homes sales division, driving revenue for the Group.

Implementation, Translation & Impact Fellow
Liverpool John Moores University Liverpool, England 35715 - 41715 GBP ANNUAL Today

LJMU are committed to adhering to the Principles set out in the Researcher Development Concordat; in line with this all fixed-term researchers will be supported

Receptionist
Norton Park Winchester, England 12 GBP HOURLY Today

Working as part of a small reception team, youll deal with all guest requests and provide everyone with that VIP treatment.

Cafe team member
Apple Tree Childrens Café London, England 10 GBP HOURLY Today

Previously worked with children, has previous experience of child care. You will be responsible for making and serving high quality coffee, preparing and

Travel Agent - Work from home
Be-Agent Remote Today

Maintains accurate records of bookings, payments, transactions, phone calls and meetings. Sells and coordinates transportation, accommodations, insurance, tours