Customer Service Assistant

Customer Service Assistant London, England

Host Students
Full Time London, England 11.05 GBP HOURLY Today
Job description

We are looking to recruit a Customer Service Assistant to assist with the running of front office operations at Host Student Housing Management (UK) Limited providing exception customer service for our residents.

Working hours are: Monday-Friday, 2pm-6pm.

REQUIREMENTS

  • Must be customer focused with experience of working in a customer focused environment
  • Must possess excellent organizational and communication skills with the ability to multi-task
  • Cash handling experience desirable
  • The post holder will need to be computer literate with good knowledge Microsoft Office, emails and web searches.
  • Self-motivated and possessing the ability to work on own initiative as well as within a team
  • Ability to manage time effectively and independently.
  • Ability to meet deadlines and work under pressure effectively
  • Ability to demonstrate an objective, professional and calm approach when handling difficult situations
  • Willingness to be flexible at key times of the year, to offer a ‘can-do’ attitude to ensure the completion of what is required
  • An understanding of advertising, sales and marketing (both online and offline) with knowledge of the use of social media in the workplace
  • A degree or similar qualification or experience would be an advantage.

The successful candidate will be subject to a DBS check

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £11.05 per hour

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Work Location: In person

Customer Service Assistant
Host Students

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