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DC Thomson is a business with a purpose – to make a positive impact on the communities it serves. Deeply rooted within communities, it is investing in data, technology, and talent to unlock a new level of understanding about what really matters to its customers. This is how it is shaping the future of media. It is changing the way it works to create a flexible, collaborative, learning-led culture that draws on expertise from across the organisation to create award-winning content and cultural moments that engage audiences to be part of their communities.

We are looking to recruit an enthusiastic and motivated individual to provide an exceptional front of house service to all our customers. You will be part of a team who are proactive and passionate about delivering a brilliant customer experience, looking after the needs of our visitors and internal colleagues.

We are looking for someone who:

• Will play a vital role in our office operations to ensure colleagues and customers are given a great service.
• Is dynamic and focused on the customer experience.
• Will work closely with various teams/departments including company directors, across various channels of contact such as calls, teams and emails.
• Has a passion for speaking with and helping other people
• Wants to be part of a dynamic and friendly team in this varied role from running a shop to organising staff events

Requirements:

To succeed in this role, you will have excellent communication skills. Previous experience is not required, just a positive and can-do attitude. The successful candidate will be a friendly, organised and a self-motivated individual. You will have strong attention to detail and experience of using Microsoft O365 would also be advantageous.

About DC Thomson:

DC Thomson is one of the leading media organisations in the UK, with a proud heritage of creating trusted brands that enlighten and entertain audiences across the globe.

While our roots are firmly in media, with a portfolio of newspapers and magazines, DC Thomson has diversified into digital technology, radio, TV and events. Using audience insight and data, we create content and experiences that connect with our customers and build loyal communities.

Our trading companies include genealogy leaders Findmypast, cloud solutions business Brightsolid and we have an exciting portfolio of media brands including Beano, Stylist, Puzzler as well as communities in energy, local and national news, women’s and children’s magazines, lifestyle, sport and radio.

We are a community of 1,300 colleagues with different experiences, and perspectives, united by a shared goal of building brands that inform, entertain and delight audiences.

We are creating a culture that supports learning, collaboration, inclusion and decision-making. A business that supports its colleagues to try new things; creating, innovating, and improving on our mission to grow and protect our business for future generations.

We have a network of offices across the UK, including our Dundee headquarters, Glasgow, Aberdeen and our flagship Fleet Street offices in London. We support flexible working where possible to allow our colleagues to balance home and working lives.

People and communities are at the heart of everything we do. Our colleague communities, the communities we live and work in and the communities we build around our brands.

To apply for this role, please follow our online application process and submit a CV and cover letter.

This is a permanent position, working part-time as a job share or on a full-time basis from our Meadowside Office. We offer a generous package including 34 days holiday, Health Cash Plan, Onsite Staff Gym, excellent Pension, a competitive salary, and many more staff discounts and benefits.

We are an equal opportunity employer and encourage applications from everyone and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.

If you have any issues with your application, please email [email protected]

Please note that we reserve the right to close the vacancy early once we have received suitable applications. Therefore, please ensure you submit your application as early as possible to avoid disappointment.