Customer Service Apprentice Sunderland, North East England, England
Job description
Fixed Term - 16 months
Sunderland City Council has an exciting opportunity for 2 enthusiastic individuals to join the Customer Service Network as Customer Service Apprentices.
In this role, you are provided with full training to enable you to deliver an efficient, effective and responsive enquiry service to customers. You will be working in a busy but friendly and supportive environment.
As a Customer Service Apprentice, you will undertake the Level 2 Customer Service Practitioner apprenticeship with Sunderland College and will receive regular support from your assigned assessor. You will also be fully supported through the apprenticeship in the workplace by receiving regular mentoring/guidance from your supervisor and team.
It is not necessary to have prior experience in customer services to apply for this apprenticeship, but we are keen to receive applications from candidates who have a passion to develop a career in Customer Service Support.
You will need to have a good general education to GCSE level or equivalent including English and Maths at grade 2/E. We also welcome applications from candidates who have a level 1 or equivalent qualification in Maths/English. As part of the apprenticeship you will be required to achieve a level 2 qualification in English and Maths if you do not already have this qualification.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services - email: [email protected]
Please note that CVs are not acceptable.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
The deadline for all applications will be Thurs 11th May 2023.
Job Type: Full-time
Salary: £12,328.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: 243284
