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Job description

Our eco-oriented company specializes in providing energy-saving solutions, including changing boilers, installing wall and loft insulation, and upgrading radiators. Our company is looking for an exceptional individual to join our team as a Customer Service and Telesales Associate.

Responsibilities:

• Perform general administration duties
• Make outbound calls to warm leads to pre-qualify them on customer household information
• Make lead bookings and handle other administrative tasks
• Provide excellent customer service by answering customer queries and scheduling installation dates

Requirements:

• Fluent in English language
• At least one year of experience in administrative or customer service roles
• Excellent communication and organizational skills
• Proficient in Microsoft Office Suite and Google Workspace

Job Type: Full-time

Salary: £10.42 per hour

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus

Application question(s):

• Do you have call center experience?
• Do you have experience with ECO grants?

Work Location: Remote

Application deadline: 25/08/2023
Expected start date: 25/08/2023