Customer Service and Sales Representative Islington
Job description
Are you a natural problem solver with a passion for delivering top-notch customer service? We have an exciting opportunity for a Customer Service and Sales Representative to join our dynamic team. As a vital part of our customer-focused crew, you'll be the voice of our company, ensuring our valued customers receive the support and assistance they deserve. If you thrive in a fast-paced environment and are driven to go the extra mile, this role is made for you!Your Impactful Duties:Customer Delight Expert:Become the go-to person for customers, addressing inquiries and resolving issues with professionalism and care.Handle a high volume of incoming calls and emails, leaving every customer satisfied and heard.Product Prodigy:Be the expert on our products, assisting customers with valuable information, pricing, and order status updates.Seamlessly process orders, returns, and exchanges, ensuring a seamless shopping experience.Efficient Organizer:Maintain and update customer records, keeping our database accurate and up-to-date.Collaborate with cross-functional teams, working together to ensure customers' needs are met.Feedback Champion:Spot opportunities to enhance our processes and provide valuable feedback to management.Your insights will help us evolve and elevate our customer service.Your Skillset & Qualifications:Education & Experience:High school diploma or equivalent is a must; an associate's degree is a valuable plus.Previous experience in fast-paced customer service roles is highly desirable, setting you up for success.Communicative Maestro:Excellent verbal and written communication skills will be your ticket to customer satisfaction.Your ability to think quickly on your feet will shine in resolving issues effectively.Tech-Savvy Navigator:Proficiency in using computer systems and software applications is key to your efficiency.Multitasking and prioritizing tasks come naturally to you, ensuring a seamless workflow.Attention to Detail:With your keen eye for detail, you'll ensure data entry is accurate and precise.Collaborative Spirit:You're a team player through and through, yet thrive in handling responsibilities independently.We Offer More than Just a Job:Benefits Beyond Compare:Paid time off and holidays will keep you refreshed and energized.Our retirement savings plan with employer match sets you up for a secure future.Path to Growth:Embrace career development opportunities as you embark on a journey of professional advancement.Ready to Make a Difference?If you are fuelled by the passion to deliver exceptional customer service and desire to be part of a team that cares, we invite you to apply today! Share your resume and a compelling cover letter showcasing your relevant experience. Together, we'll make a lasting impact in the lives of our customers. Join us as a Customer Service Representative and be the driving force of our customer-centric success story. Apply now!Job Type: Full-timeSalary: £27,500.00-£29,000.00 per yearBenefits:Company eventsCompany pensionGym membershipSchedule:Monday to FridayWork Location: In person
