Customer Service and Administration Assistant Remote
Job description
We are a friendly, South West based company who offer the installation and repair of satellite broadband, WIFi and TV systems.
Due to continued expansion we require someone to help with the day-to-day operation of the business.
You will be the main point of contact for our customers, and will be advising them on our products,services and converting incoming enquiries into sales.
This involve answering incoming calls from customers, booking appointments, liaising with our field based engineers, dealing with incoming enquiries and technical support related issues.
When not engaged in the above you will undertake a variety of admin tasks.
This role is home based - A quiet working environment and reasonable internet connection is required. We will provide you with a desk phone and PC for work use.
Work hours will be 8.30am - 5.00pm including a 30 minute break.
Job Type: Full-time
Salary: £25,000.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: Remote
