Job description
Job Title:
Customer Service AgentJob Description
Due to our incredible growth, we’re looking for Customer Service Advisors, to help us deliver exceptional customer experiences, for one of the UK largest telecommunication brands.
We offer full time permanent work at home opportunities.
As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:
answer incoming calls from existing customers
assist with complaints and questions
provide information about products and services
explain product features and benefits
advising and supporting customers on suitable products
process customer payments
providing the best possible customer experience
Your Benefits
We’re fanatical about our people and love them to bits! That’s why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Your Skills
To be considered for this role, you need to have the following:
6 months customer service experience (in any environment – retail, office, hospitality)
A quiet place to work at home
Good broadband connection (10mbps or above)
Flexible to work between 8am - 9pm (Mon - Fri)/8am - 8pm (Sat/Sun)
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.
Do not miss this great job opportunity! Apply now!
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
UK, Work at Home, GBLanguage Requirements:
Time Type:
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