Customer Service Advisor - work from home Newcastle upon Tyne, England
Job description
Reference
420504
Salary
£10.42 - £10.42/hour
Job Location
- United Kingdom - England - North East England - Tyne and Wear - Newcastle upon Tyne
Job Type
Permanent
Posted
17 April 2023
Customer Service Advisor – Working From Home
** Must be based in Newcastle & surrounding areas **
Multiple start dates throughout May and June!
Role Profile
100% Home Based role
Contract: Temporary to Permanent, 37.5 hours per week
Working Hours: Flexible Monday - Friday 8am-6pm; No weekends!
Paid Training: 1 week of full time training 9am - 5pm (Home based Training)
Hourly Rate: £10.42
Role Overview
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This is an inbound Customer Service role, with no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
Responsibilities
- Build rapport with customers in a consultative manner
- Listen to the customer's needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Customer Service Experience is required for this position.
If you are interested please apply now!
INDCCP
Contact information
Emma Moorhouse
