Customer Service Advisor - Start Immediately! Royal Leamington Spa, England
Job description
Looking for a fulfilling career where you can make a difference in people's lives? Join the team as a Customer Service Advisor at a well-established legal company in Leamington Spa! As part of our collections department, you'll provide over-the-phone support and guidance to customers around debt management.
Salary - £20,250 + Monthly bonus taking your total salary to £23,250
Role Type - Full time / Permanent / Shift rota between 9am – 6pm, Monday – Friday (no weekend work required)
Location - Leamington Spa, Warwickshire (commutable from Warwick, Bishop’s Tachbrook, Blackdown, Stoneleigh, Hunningham, Harbury and surrounding areas)
Benefits – 22 Days holiday + Bank Holidays, Variety of discounts, Free car park, On site restaurant and Costa Coffee, Social events, Lots of incentive schemes
In this role, you'll be responsible for assessing customers' incomings and outgoings to help them manage their debt by setting up a realistic payment plan that's fair for the customer. You'll also use the system to log all call information and calculate the payment plans. It's important that you're resilient and enjoy helping people.
No previous experience in a telephone-based role is necessary, as in-depth full training will be provided. Whether you have a background in customer service, sales, retail, hospitality, or you're a recent graduate looking for your first role, we encourage you to apply.
Don't miss out on this excellent opportunity to develop your career and perfect your customer service skills. Apply today!
You could be called: Customer Service Advisor, Customer Service Agent, Customer Support, Telephone Operative, Sales consultant, Energy consultant, Front of house, Receptionist etc…
