Customer Service Advisor (Part-Time) Remote Remote
Job description
Customer Service Opportunities
- Salary £11,303.97 plus up to 10% monthly bonus
- Remote Working
- 20 hours a week
Why work at Vax?
Our success at Vax is down to our talented team of people who deal with a range of customer queries using a world-class CRM system.
We offer all required hardware and equipment to enable comfortable homeworking. A fully remote training package is provided upon joining, consisting of systems, products and processes.
We also know that your lifestyle is a priority, which is why we also have other benefits available:
- We offer 25 days holiday plus bank holidays with the option to buy extra days.
- A 5% employer pension and life assurance
- Discounted gym memberships nationwide to help keep you fit and healthy.
- Income protection
- A free Vax Product and discounted staff sales
- Every day rewards: Online discount at various stores, family days out, cinema and more.
Day-to-day in our Virtual Contact Centre
We are a busy contact centre and no two days are the same. A role within our contact centre involves servicing our customers through inbound phone calls.
Responsibilities includes:
- Onboarding of new customers
- Post-sale support
- Product servicing within warranty
- Retailer support
Working Hours
We have 2 part time vacancies available with, please see working hour options below.
- 10:00am - 2:00pm Monday to Friday
- 11:00am - 3:00pm Monday to Friday
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: From £11,303.97 per year
Benefits:
- Company pension
- Employee discount
- Gym membership
- Store discount
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Experience:
- Contact Centre: 1 year (required)
Work Location: Remote
Application deadline: 15/03/2021
