Customer Service Advisor – Nottingham Nottingham, England
Job description
Are you a confident and hardworking Customer Service professional looking to make the next move in your career? Express Recruitment are delighted to be working alongside a reputable Retailor looking to expand their ever-growing team.
Our client is looking for someone to manage customer relationships across all channels, take full accountability for allocated customers and take a flexible approach to working processes.
In return for your hard work, you will receive on site staff car parking, training, and developing opportunities and profit related pay alongside many other benefits.
This role requires working 1 in 3 Sundays, but if you work a Sunday, you will get the following Friday off.
Roles & Responsibilities
- Answer inbound calls and processing customer queries in an efficient manner
- Manage customer accounts and offer promotions to drive company profits
- Input orders onto company systems accurately
- Work to set KPIs
- Follow new account processes to ensure customers receive the best service quality
Skills & Experience
- Previous customer service experience essential
- Polite and professional telephone manner
- The ability to work both as part of a team and own your own initiative
- Proficient in MS Applications
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, Voluntary organisations.
Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
Vacancy Summary
Hours: Monday – Friday (08:30-16:30) with 1 in 3 Sundays (09:30-13:30)
Salary: c£21,000 per annum D.O.E
Location: Nottingham, Nottinghamshire
Job Type: Permanent
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
