Customer Service Advisor - Immediate Start! Rainham, London, England
Job description
Looking for a fulfilling career where you can make a difference in people's lives and develop your customer service skillset in the insurance space?
You’ve found it.
Join the team as a Customer Service Advisor! Working for a rapidly growing ‘start-up’ insurance tech company you'll have conversations with customers around quotations, new business, renewals and existing policies.
Salary - £24,000 Per Annum
Location – Rainham / RM13 / Hybrid (Friday from home once training is completed)
Role Type – Permanent / Full Time / 9-5 / Mon-Fri
Benefits – NEST Pension, Enhanced Sick Pay, Life Assurance, Variety of discounts, Health cash plan, 24/7 counselling and GP access + more!
The Role
You’ll engage with customers around the variety of insurance products offered, promoting the benefits whilst ensuring customer retention is sustained. Once a product is agreed you’ll send out policy statements and log all information on the system.
Through high quality training you will develop a comprehensive understanding of the insurance products and services, staying up to date with policy terms and conditions, coverage details, and any regulatory changes.
Overall, this role is about maximising the benefits of relationship building so it will suit applicants who are people oriented and enjoy making new connections.
What we’re looking for
All round team players who aren't afraid to get involved and help others. You should be up for a bit of fun and competition in the office too!
Previous experience in customer service, either in a customer facing role or call centre experience is required.
You will be required to work 50% of bank holidays but will receive double pay on those days.
So, there you go - a role that will allow you to expand your skills, develop a career and become part of a rapidly growing organisation where the sky is the limit. Don’t wait – Apply now!
