Customer Service Advisor - Fixed Term Contract for 12 months Stafford, England
Job description
Customer Service Advisor -Fixed Term Contract for 12 months
Band D (SCP 5 – 7) £21,575 - £22,369 per annum,
37 hours per week, Monday to Thursday 08.30am - 17.00pm, Friday 08.30am - 16.30
Do you get a real buzz from giving excellent customer service?
Are you a great team player and a confident sincere communicator?
Then let’s talk…
We deal with a range of enquiries on topics as diverse as; Refuse and Recycling, Licensing, Parking, Housing and Planning and we’re looking for people to support us in delivering a quality and professional service.
You will be part of a team answering customer enquiries across a number of channels, including telephone, face to face, email & social media
You will have the ability to work in a fast paced customer service environment and be a positive self- motivated person with the ability to work independently and as part of a team.
You will need excellent customer service and communication skills to deal with a diverse range of customers and will have the ability to cope in a fast paced environment.
If you would like more information on the requirements for this post please contact Susan Pote (01785 619293)
For further information and to apply, please visit our website at: https://www.staffordbc.gov.uk/jobs-and-careers
Closing date for completed applications Sunday 11th June
Interviews will be held: Tuesday 27th June
Job Types: Full-time, Fixed term contract
Salary: £21,575.00-£22,369.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Flexitime
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in Stafford, ST16
Application deadline: 11/06/2023
Reference ID: CBP300
