Customer Service Advisor Crewe Crewe, England
Job description
Business Area: Office Ops
Place of Work: Baywater Healthcare
Wulvern House,
Electra Way,
Position Type: Permanent
Salary: 21,255
- Investment in your development
- Career progression opportunities
- Full training
- Free parking
- Pension and Life Assurance
- Employee benefit scheme including health cash plan towards everyday health bills, Employee Assistance Programme, cycle to work scheme, discounts, and many others.
- Employee Recognition Awards
- Job satisfaction knowing you have truly made a difference
“The team. I find the role itself and interaction with customers very rewarding and I am only able to perform my job well with the support of my seniors and colleagues at every moment of the day.”
“The people at Baywater definitely make the company - Baywater is like one big family which I love coming in to.”
- Previous customer service experience – this doesn’t need to be within a call or contact centre but anywhere where you have managed customers and delivered a great service
- Active listening skills
- Excellent communication skills both written and verbal
- To be empathetic and understanding
- Able to use IT systems including Microsoft Office software
- The ability to think quickly and problem solve
About us:
Working exclusively in the healthcare sector, our reliability means we successfully provide care to more than 30,000 patients throughout the UK. Our range of healthcare services includes home oxygen therapy, sleep diagnostics, CPAP treatment and adherence management, telehealth through remote monitoring, ventilation therapy, nebuliser therapy and emergency oxygen.
