Customer Service Advisor Peterborough, England
Job description
We have a new position arising within our ever expanding Skoda team. While automotive experience would be an advantage, it is not essential & we would gladly look at a transferable skill set. We have a strong history of employing people new to the industry, but with the right attitude to learn. That said, we would clearly not hold experience against any potential candidate.
Within the team here at Wings Skoda Peterborough we seek employing a great attitude rather than a specific skill set. We believe skills can be taught, but have a great attitude & strong work ethic cannot.
What we offer
· A highly competitive remuneration package including uncapped bonuses
· Industry leading training both on site & at the Volkswagen Group National Learning Centre in Milton Keynes
· Exposure to the newest automotive industry technologies & trends
· Support & guidance of a family owned & run business with a history of investing it its people. Where you will feel part of a family and not just a number.
· A high performance culture with a huge emphasis on teamwork
· Opportunity to join a team where you will be treated like an adult & not micro-managed
· Benefit of working for a long established award winning company of over 25 years that is able to focus on the long term goal rather than purely short term result
· Chance to represent the most consistent growing brand in the UK over the past decade
What we expect
· Commitment to delivering the best customer experience
· A strong work ethic with a commitment to learning
· Flexible approach to the role
· Willingness to take responsibility for oneself & work to personal targets across a range of KPIs
· Ability to receive constructive feedback in order to improve performance
· A desire to work towards the team goal above all else
· Ability to talk to customers of all ages & from all demographics
· Honesty
· Respect
Please note that a full UK driving licence is a requirement for this role.
If you believe you may be the right person for this role or have any questions we would love to hear from you.
OTE £34000 uncapped.
Job Type: Full-time
Salary: Up to £34,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Peterborough, PE1 5BQ: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (preferred)
Job Type: Full-time
Salary: £25,000.00-£32,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
Schedule:
- 8 hour shift
Ability to commute/relocate:
- PETERBOROUGH: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
