Customer Service Advisor

Customer Service Advisor Glasgow, Scotland

Webhelp
Full Time Glasgow, Scotland 19375 - 20000 GBP ANNUAL Today
Job description

Job Advert


Do you promote service, quality, innovation and look for opportunity in everything you do?

We are looking for Customer Service Advisors to join a new campaign working in our city centre office in Glasgow offering a salary of £21,000. We have a career opportunity too good to miss and a chance to learn new skills and broaden your knowledge and expertise.

Some of your perks:

  • Zip in and out of the Central Station for your office at Glasgow city centre
  • Exclusive employee discount portal – with savings up to £1,000 a year on groceries, online shopping, cinema and travel
  • Hooch for your pooch – a subscription to Trails.com
  • Employee Access Programs for the mind, body and soul
  • Dental plan and a fast access to private GP
  • Training and Education through on demand videos for adults as well as kids.

Every day is a new adventure but a typical day in the life of a Customer Service Advisor would involve:

  • You as the first point of contact for resolving client queries and requests by phone, offering a professional, empathetic, and outstanding level of service at every interaction
  • Maintaining and developing your skills and knowledge to have an awareness of regulation, industry best practice and of the services and products we offer
  • Working with cool peers in your team, sharing best practices and insights to continually improve client experience

What we are looking for in you

  • Passionate in delivering exceptional client service
  • Enthusiastic to learn, develop new skills and have fun at work
  • No one is the same - ability to be empathetic and adapt your style to different clients
  • Self-motivated and proactive and will foster an inclusive work environment and be part of a great team
  • Excellent communicator, both verbally & written, with good attention to detail
  • Excellent organisational skills and computer literacy
  • Customer Service background either client or customer facing
  • Financial Services experience preferable

Sounds like you? Calm the inner FOMO, act now and come join us today.


Job Reference: UK01910

Customer Service Advisor
Webhelp

www.webhelp.com
Paris, France
Olivier Duha and Frédéric Jousset
$500 million to $1 billion (USD)
10000+ Employees
Company - Private
HR Consulting
2000
Related Jobs

All Related Listed jobs

Bar Staff
Chobham Golf Club Woking, England 9.5 - 10.42 GBP HOURLY Today

Keep the bar and lounge area tidy and tables cleared promptly and cleaned. Advising the manager on duty of any customer complaints in a timely manner.

Shop Floor Assistants
Wroes Ltd Bude, England Today

Any previous retail experience or skill set that would work in a customer focused environment will be an advantage although full training will be given.

Chef
ASK Italian Lewes, England Today

50% discount at ASK Italian and Zizzi restaurants (including drinks!). New dress code provided, including shoes. 28 days paid holiday, pro rata.

registered nurse
CNWL NHS London, England 39769 - 32720 GBP ANNUAL Today

Looking for a new direction, have just or soon be qualifying this could be the right role for you to kick off the next stage of your nursing...

Teaching Assistant
Lavender Lodge School Merton, East of England, England 24929 - 26195 GBP ANNUAL Today

Have worked with pupils who display challenging behaviour but would have the will and desire to support pupils to manage their behaviour and also for you to