Customer Service Advisor Blair Atholl, Scotland
Job description
Mail Order Customer Service Advisors –Ballinluig
We have a fantastic opportunity to join our Mail Order Customer Service team.
With customer service at the heart of our business; we all take pride in delivering a great service to our ever growing customer base. In our Mail Order season we send over 2.5 million catalogues, the successful candidate will be assisting our customers with queries.
If you enjoy working as part of a team and with luxury brands this could be the perfect opportunity for you.
Key responsibilities:
- Answering customer queries over the telephone and via email
- Processing telephone orders and orders which arrive through the post
- Processing returns for refunds and exchanges
- Data input on Elucid, an in-house database system
What we are looking for:
· Excellent written and oral communication skills
· Polite, friendly and approachable manner
· Can work on own initiative and as part of a larger team
· The ability to work accurately and competently in a busy office
Rewards:
- Competitive salary
- Generous holiday allowance
- Career progression and learning and development opportunities
- Work life balance
- Being a part of a company whose values will give you a standard to aspire to and underpin who we are as a company and a community
- Temporary accommodation
COME AND DO GREAT THINGS WITH US
Please apply by email or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.
Job Types: Full-time, Permanent
Salary: From £10.50 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Blair Atholl, Perth and Kinross: reliably commute or plan to relocate before starting work (required)
Work Location: In person
