Customer Service Advisor Remote
Job description
Looking for a varied customer service role which is fully remote?
Then look no further, you’ve hit the jackpot!
We are recruiting a Customer Service Advisor for a long-standing client of ours as a member of the team has progressed to another department.
Having placed several people at this company, we can vouch for what a great business you’d be joining!
Your new colleagues are a friendly, vibrant bunch and the management team are very supportive.
Details of the Customer Service Advisor vacancy:
- Salary - £21,839 + bonuses (up to £100 per month = £23,000 OTE)
- 25 days + bank holidays
- There are set hours Monday to Friday either 8am – 4pm or 10am – 6pm, with 1 in 3 Saturdays 9am – 1pm (this is paid additionally at time and a half)
- Remote working
- Employee benefit scheme including holiday purchase scheme, health cash plan, travel insurance and life insurance
- Employee Recognition Awards
Daily Responsibilities:
You would be joining a busy Customer Service Department with a current team of 22 agents. Your main duties will be:
- Answering a large volume of inbound calls and emails from customers and clients
- Updating customer records, dealing with direct debit enquiries, and printing off relevant documentation
- Responding to a multitude of inquiries and queries within the necessary deadlines
Experience and Skills required:
To be successful in the Customer Service Advisor position you must have previous office-based customer service experience, along with the ability to manage a busy workload and meet varying deadlines.
Your enthusiastic, positive attitude will fit in perfectly with the team and company culture!
Full training will be provided on their inhouse systems and processes.
So, if this sounds like the role you have been waiting for, please apply with your CV today!
Job Types: Full-time, Permanent
Salary: £21,839.00 per year
Benefits:
- Life insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: Remote
Reference ID: 32542
