Customer Service Advisor Leicester, England
Job description
At Simpler Law, we have vacancies for both experienced advisors and trainees. NO LEGAL EXPERIENCE NECESSARY AS FULL TRAINING IS PROVIDED.
We have recently acquired an additional 30,000+ clients from a highly reputable law firm, in addition to 140,000 existing clients. Your role will be to maintain relationships with existing clients and also to establish and build new relationships as new clients sign up to our services.
As part of that relationship, we need not only to maintain accurate records, but also be able to spot and recommended gaps in our client’s current estate planning arrangements, to ensure that they receive the very best service and advice possible.
Career Progression.
All training is provided in an initial training course and on an ongoing basis. After 12 months, further opportunities are available to progress into professional roles with industry recognised qualifications within the legal sector and/or management, as we only promote from within.
Job Requirements
Are you looking for a long-term goal?
Can you talk and come across in a professional manner well? If you can, come and talk to us as everything else we can teach.
Based in Leicester City Centre, this is a full-time role of 40 hours per week, Monday to Friday.
Benefits
· Basic Salary of £26,000 – £42,000 p.a. depending on experience
· Additional bonus scheme – realistic OTE of £50,000 - £55,000 p.a.
· Monday to Friday – 40 hours per week
· 28 days annual holiday (inc. Bank Holidays) increasing with length of service
· Full product training
· Regular staff Incentives, including foreign trips
· Company Benefits, including car leasing scheme and group discount retail scheme
The Company
With over 30 years working in the Customer Services sector, at Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment.
Job Types: Full-time, Permanent
Salary: £26,000.00-£42,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Store discount
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
Application deadline: 16/06/2023
