Customer Service Advisor

Customer Service Advisor Newton Abbot, England

R D JOHNS LTD
Full Time Newton Abbot, England 21000 GBP ANNUAL Today
Job description

We are looking for an enthusiastic and customer focused individual to join our team.

The main duties of the role include:

  • Actioning of daily reports and providing customer updates
  • Processing of customer orders via inbound and outbound telephone calls
  • Acceptance of online orders
  • Working with customer procurement systems
  • Working with an external sales manager to improve and increase sales within your target area
  • Booking of appointments with new and existing clients
  • Upselling of product on supplier led focus days
  • Dealing with all customer queries

The hours of work are 8.30am - 4.30pm Monday to Friday. Saturday's are worked on a rota 8.30am - 4pm. Additional hours are available to assist with our twilight shift.

Requirements of the role:

  • Great communication and interpersonal skills
  • Good levels of computer literacy
  • Confident and professional phone manner
  • Knowledge of the foodservice catering industry would be advantageous

Benefits:

  • Full staff training
  • Competitive rates of pay
  • Supplier focused & employer bonus schemes
  • Discounted purchases
  • 28 days holiday (inclusive of bank holidays)
  • Workplace pension scheme
  • The opportunity to grow with a local family run business

Job Type: Full-time

Salary: From £21,000.00 per year

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

Benefits:

  • Employee discount
  • On-site parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • NEWTON ABBOT: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Customer Service Advisor
R D JOHNS LTD

www.rdjohns.co.uk
Newton Abbot, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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