Customer Service Advisor Remote
Job description
YOU MUST HAVE YOU OWN EQUIPMENT (LAPTOP/HEADSET/INTERNET) TO BE CONSIDERED FOR THIS ROLE (FULLY REMOTE)
PART TIME (16 hours per week)
We are looking to hire for multiple part time positions we have available at the moment.
Shifts can start as early as 08:00 and finish as late as 20:00, the successful applicant will need to be fully flexible and be able to work split shifts, evenings and weekends.
Start Date 13/06/2023
Job description
Orca was founded in 2010 and we have since become one of the leading virtual receptionists, PA and outsourced communication specialists in the UK, with an intention to expand globally.
At the heart of what we do is a total commitment to quality customer service. Our passion is to deliver excellence and capture value-adding opportunities for our clients.
Due to our continued success and fantastic growth, we are looking to further strengthen our team with additional Call Handlers.
As a Call Handler, you will be responsible for answering a volume of calls on behalf of a number of different companies, taking messages and forwarding with urgency and efficiency.
Our core operating hours are Monday to Sunday 8am-8pm
Skills and Experience
- Exceptional communication skills with a polite and professional telephone manner
- Excellent customer service skills
- Strong administration skills
- Previous call centre experience dealing with a high volume of calls would be desirable.
What you will get in return
- Free eye tests
- Pension
- Monthly fundraising activities
- Lots of opportunities for progression
Job Types: Part-time, Permanent, Remote
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: Up to £10.67 per hour
Benefits:
- Company pension
- Referral programme
- Work from home
Experience:
- Customer Service: 1 year (required)
Work Location: Remote
Reference ID: Orca4f
