Customer Service Advisor Barnstaple, England
Job description
To handle all telephone calls, face to face, emails (including social media) and any written correspondence in a professional, polite and efficient manner.
To ensure that all relevant details are recorded accurately on supporting technology and in accordance with the Data Protection Act.
To proactively respond to and resolve a wide range of issues relating to North Devon Council services, including complex and in depth enquiries.
To accurately identify where a specialist response is required and escalate within the target time-scale.
To provide equality and ease of access to all Council Services and those of its partners, for all residents of and visitors to North Devon area.
Job Types: Full-time, Permanent
Salary: £22,369.00-£26,845.00 per year
Benefits:
- Company pension
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
