Customer Service Advisor

Customer Service Advisor Barnstaple, England

North Devon Council
Full Time Barnstaple, England 22369 - 26845 GBP ANNUAL Today
Job description

To handle all telephone calls, face to face, emails (including social media) and any written correspondence in a professional, polite and efficient manner.

To ensure that all relevant details are recorded accurately on supporting technology and in accordance with the Data Protection Act.

To proactively respond to and resolve a wide range of issues relating to North Devon Council services, including complex and in depth enquiries.

To accurately identify where a specialist response is required and escalate within the target time-scale.

To provide equality and ease of access to all Council Services and those of its partners, for all residents of and visitors to North Devon area.

Job Types: Full-time, Permanent

Salary: £22,369.00-£26,845.00 per year

Benefits:

  • Company pension
  • Flexitime

Schedule:

  • Flexitime
  • Monday to Friday

Work Location: In person

Customer Service Advisor
North Devon Council

www.northdevon.gov.uk
Barnstaple, United Kingdom
Mike Mansell
$5 to $25 million (USD)
51 to 200 Employees
Government
Municipal Agencies
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