Customer Service Advisor Southampton, England
Majestic LDN
Full Time
Southampton, England
20815 - 22157 GBP ANNUAL Today
Job description
We are looking for a Customer Service Representative to join our fast-growing team. The ideal candidate for this position will have a background in customer service, and will be responsible for assisting customers, handling escalations and resolving customer issues. The successful candidate will maintain regular communication with customers to solve technical problems and isolate root causes of support issues.
Responsibilities:
- Handle customer enquiries.
- Be able to collect payments using various methods.
- Be able to manage a queue of people waiting to be served.
- Be able to analyse data and propose alternative solutions.
- Understand the products and services provided by the company.
- Execute tasks in a timely manner.
Job Type: Full-time
Salary: £20,815.00-£22,157.00 per year
Benefits:
- Casual dress
- Company events
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
Work Location: In person
