Customer Service Advisor Edinburgh, Scotland
Job description
We are looking for Customer Service Advisors (CSA) to join the team at Edinburgh Airport Services. Our team is made up of dedicated and multi-skilled personnel who support thousands of people coming through the airport every day as well as delivering our day-to-day operations.
Terminal CSA
We are offering 37 hours per week. There is the opportunity to work 42 hours per week in peak periods. The main focus of your job will be to deliver great customer service to our passengers. You will become multi-skilled with the flexibility to support a number of different teams including:
Special Assistance: Meeting passengers who need a little extra assistance and helping them on their journey through the airport. You will support passengers with restricted mobility by pushing wheelchairs and helping them with their shopping or buying food and drink.
Customer Service Team: Assisting our passengers through the car park, check-in, security, arrivals, immigration and bag drop. You’ll be on hand to help passengers with any queries from flight information to directions.
You will receive full training to support a number of different areas of the Airports operation.
