Customer Service Advisor Manchester, England
Job description
NO EXPERIENCE NEED!
IMMEDIATE START AVAILABLE!
FULL TRAINING PROVIDED!
We are seeking a Customer Service Representative to join our team. The ideal candidate will greet and assist customers, manage relationships and handle administrative tasks in our events setting. The right candidate will be efficient, knowledgeable and capable of working with little supervision.
Responsibilities:
- Fulfil the company's mission and values.
- Diplomatically resolve customer issues and concerns.
- Analyse systems to find product pricing or availability information for customers.
- Answer questions from customers.
- Happy to help people in need of assistance and solve their problems.
- Take responsibility for getting things done.
About us
We are DMG, a rapidly growing sales and marketing company based in the city centre of Manchester. We are a newly established company, however have huge business goals for 2023 to expand into more cities across the UK. We primarily focus on brand awareness and maximise and fulfil customer service inquiries and sales bookings.
We are looking for someone that is driven, ambitious, and ready to take on a challenge. They have the willingness to learn, to grow as an individual, and develop themselves well into their career. We want somebody with excellent communications skills and the ability to build solid professional relationships with clients and customers. With being the face of not only the company, but our client’s - we will train you to a high-end level to be confident in delivering an unmatched level of customer service, whilst pushing your own potential and learning new skills every day.
The benefits
- Daily training for comprehensive sales, marketing & customer service
- A fun and friendly workplace with a great social event calendar
- Travel opportunities, both nationally and internationally
- Opportunity for progression and long term career opportunities for driven, ambitious individuals
- Excellent earning potential with weekly incentives & bonuses
We are looking for someone that is driven, ambitious, and ready to take on a challenge. They have the openness to learn, to grow as an individual, and develop themselves well into their career. We want somebody with excellent communications skills and the ability to build solid professional relationships with clients and customers. With being the face of not only the company, but our client’s - we will train you to a high-end level to be confident in delivering an unmatched level of customer service, whilst pushing your own potential and learning new skills every day.
This is an entry level customer service and sales position, so naturally, you will need the ability to multitask and thrive under a busy, high-pressure working environment. These individuals are willing to start from the bottom up in order to learn the complexities and opportunities of our organisation.
And as such, we emphasise candidates with previous experience in customer service, sales, advertising, promotions, retail, call centre, hospitality, marketing, or that may just be new to the workforce are more than welcome to apply!
If you are looking to be a part of a successful, passionate, and growing team, and think these qualities best describe you…APPLY NOW
Job Types: Full-time, Permanent
Salary: £20,641.46-£22,131.13 per year
Benefits:
- Company events
- Discounted or free food
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
